Our process for responding to incidents is designed to effectively investigate and eliminate any evidence of an intrusion that may be present in your environment. Our most skilled incident response handlers will be accessible to assist you in accordance with the service model you have chosen. In the event that incident response services are not incorporated into your service model, you make them available to your existing customers at an hourly cost. We take a very serious approach to incident response, and our specialists have the expertise and experience required to handle and minimize any security problems that may arise in your environment. Get in touch with the project manager who has been assigned to you if you have any questions regarding our incident response services or want to find out if they are incorporated into your service model. The process begins with the identification of the incident, continues with the containment of the incident and the elimination of the intrusion, then moves on to the restoration of normal operations, and ends with a post-incident review during which lessons are drawn from the previous incident and preparations are made for future incidents.