- Are there any options for customizing or tailoring the monitoring service to specific needs?
- Are there any options for continuous monitoring or real-time alerting?
- What other kinds of online dangers does your monitoring service defend against?
- When it comes to managed security services, are there any possibilities for individualized reporting or analysis?
- How much room is there for customization in the Managed Security Services?
- Are there any options for monitoring and protection of cloud-based systems and data?
- How does your monitoring service handle the integration of third-party security solutions?
- In what ways does your solution of Managed Security Services interface with the systems and infrastructure that already exist?
- Do Apple Macintosh computers and devices support your Managed Security Services?
- How is customer data stored, protected, and disposed of?
- How does your monitoring service ensure that its clients are in compliance with sector-specific rules like HIPAA and PCI-DSS?
- I was wondering if your organization or monitoring service had any certifications or accreditations?
- What kind of visibility and control do customers have over the systems and data that are being monitored on their behalf?
- Are you able to provide specifics regarding the privacy and security policies that apply to your Managed Security Services?
- What kind of precautions are taken to ensure both safety and compliance when using your Managed Security Services?
- How does your monitoring service handle remote access and remote workers?
- Can you provide a detailed explanation of the process for incident response and handling?
- How does your monitoring service handle false positives and false negatives?
- Are there any guarantees or guarantees provided for the efficacy of your monitoring service?
- Are there any limitations on the number or type of devices that can be monitored?
- Are there any additional services, such as incident response or penetration testing, that may be utilized in conjunction with the monitoring service that you provide?